Privacy Policy

Revision: 02.

Date of last revision: 20 July 2026.

Information notice on the processing of personal data pursuant to and for the purposes of Article 13 of EU Regulation No. 679/2016.

Processing and Data Controller
Personal data processed
Images and videos uploaded by Users and Hosts
Purposes of the processing
Legal basis of the processing
Data provided by the data subject and data collected during sporting activities
Access permissions and data sharing with apps and devices
Methods of processing
Recipients of the data
Sharing of data with the Host and the Host’s role
Transfer of data
Data retention
Information notice concerning the sending of newsletters and commercial communications
Information notice concerning the use of cookies and other tracking tools
Rights of the Data Subject
Specific information notice for Hosts
Amendments to the privacy policy

1. Processing and Data Controller

Wansport.com is a support service for the practice of sport and physical training across multiple sporting disciplines. The Wansport.com platform is accessible to Users through a website and through applications for mobile devices and other devices, and is operated by the company Enterprise Digital Solutions s.r.l. (with registered office in Bari, Via Fratelli Mannarino 37, and email address privacy@wansport.com). The data controller whom you may contact is Enterprise Digital Solutions s.r.l. (email address privacy@Wansport.com). The Controller of the processing of personal data, pursuant to and for the purposes of Article 13 of European Regulation 2016/679 (GDPR) and of further applicable provisions, is required to provide certain information regarding the use of your personal data.

2. Personal data processed

The Controller processes the personal data of users of the Wansport.com Platform, namely of the following parties:

Users who use the Platform to practise their preferred sporting activity;
Sports Centres (hereinafter also referred to as sports facilities or hosts) who use the platform to provide their services;
Customers who use the Platform to purchase services and physical products such as, for example, sportswear, equipment for sporting practice or training and, where applicable, accessories and items of any kind.

Such natural persons are also identified below as “Data Subjects”, in accordance with the definitions provided by applicable legislation. Below we briefly explain which data we use and for which purposes.

Identity data, including: name (first name, surname), date of birth, email address, gender, profile picture, preferred language, IP address, social media identifiers and information received by us through your Facebook or Google account. We use this data to verify your identity, to provide the service, for payments and for messaging on the Platform.

Contact data, including: your telephone number, shipping and billing address, email address, social media and any other communication channel you have used to contact us in order to obtain further information. We use this data to contact you for various reasons depending on the purposes, as well as to be able to perform delivery of the physical products purchased through the Platform.

Host data: in relation to Sports Centres, the data provided by them in their profile or otherwise communicated to Wansport.com for the use of the services or of the Platform is processed. Data is therefore collected on the type and characteristics of the services they offer. Such information is processed for the purpose of promoting the services and is therefore made public with the Host’s awareness and in the Host’s commercial interest. The purpose is to enable the Host to make itself known to potential customers and to sell its services within the Platform. Images, audio and videos produced within the scope of the contract between Wansport.com and the Host are also processed.

Location data, including: physical address. We use this data to manage our products and adapt your experience with those products to your geographical area, to potentially put Users and Hosts in contact within the Platform, as well as for invoicing purposes.

Measurements and playing preferences, including: age, weight, height and estimated body fat percentage (which you provide to us). We use this data to manage our products and offer you tailored solutions.

Communication data: within the Platform it is possible to send messages to other parties (for example between Host and User, between Users, or in Wansport.com public chats). Data within the chat is therefore managed for the purpose of providing the service and enabling users to read previous messages. Wansport.com recommends that sensitive data not be transmitted within messages. The name provided by the user will be displayed next to the message.

Payment data: for purchases made by Users on the platform (including the purchase of physical products through the Platform), for payments by Hosts and for payments by Wansport.com to Hosts, certain personal data must necessarily be processed including, in addition to contact data, the tax code, the billing address and, where applicable, certain payment data. The purpose is to enable payments to be made. Wansport.com does not have access to the full credit card number (and does not process it in any way), which is managed directly by the service provider.

Purchase information, including: payment service provider, subscription duration, price, currency. We use payment service providers to process payments and to manage any refunds. Although we do not store credit card details, we store the payment identification number issued by the respective provider (e.g. Apple, Google, Stripe, PayPal, Mollie, Shopify), which may be assigned to you. We use it to process your payments.

Device and usage information, including: data on your device or browser that gives us indications about your browsing habits or your use of devices. Device information is collected through our apps and your browsing data is collected by our cookies, tags and pixels. Data collected by monitoring services such as Adjust, Google Analytics, Google Firebase, Facebook Analytics and the Facebook pixel is therefore processed. Such information includes, by way of example but not limitation: IP address, date and time of the visit, duration of sessions on our website and on the App, volume of data transmitted, the referring URL (if you arrived at our site through another website or an advertisement), the pages visited on our site, the browser type (including language and browser software version) and add-ons, device identifiers and characteristics, device type, versions, operating system. This is often necessary for purposes connected with network security, as well as for the Controller’s needs relating to tracking the use of the service and for the development and improvement of the services.

Preference and physical data, including: preferred language, access location, units of measurement (distance, weight, temperature), personal goals and motivation, information you provide us about your current athletic condition and the condition you wish to achieve, your comments on sporting activities and training sessions. We use this data to provide you, by automated means, with our service recommending activities personalised on the basis of your information, to provide you with our service enabling you to get in touch with a trusted Host, and to allow you to monitor your results and track your activities by viewing your history.

Activity and results data, including: data concerning your sporting, playing and fitness activities, information on the training programme (e.g. start date, training schedule, associated fitness activities), information on the training sessions carried out (for example training start and end times, type of activity, sporting category), estimated calories burned, your comments. We use this data to manage our products, to help you improve your performance goals and your experience as a User, as well as to identify the products and services most suited to you on the basis of your sporting habits. We use this data to provide you, by automated means, with our personalised recommendation programme service based on your information, to provide you with our service enabling you to get in touch with a trusted Host, and to allow you to monitor your results and track your activities by viewing your history.

Images you upload to the platform, including: profile picture and images uploaded for progress monitoring. We use this data only if you decide to provide it to us (you are in no way obliged to do so). The profile picture will be visible to other Users of the platform and to the Hosts you choose to connect with.

Finally, please note that the IT systems and software procedures responsible for the operation of the Wansport.com App (Apple Store or Google Play) may acquire certain data relating to Users transmitted in the use of the smartphones and devices used. This may include, by way of example but not exhaustively, geographical location, the telephone’s identity, the User’s contacts, email, and credit card data. For further information on the processing and protection of personal data and the relevant settings, please see:

Apple Store: https://www.apple.com/legal/internet-services/itunes/it/terms.html

Google Play: https://policies.google.com/privacy

3. Images and videos uploaded by Users and Hosts

Wansport.com’s services include the ability to upload your own images and videos. The User may upload such content to communicate the activity performed. The User’s content is either visible to the public or reserved solely to the User and to their connected Host. The Host may upload images and videos to show Users its services, or to show bookable sporting activities or other matters. Images and videos uploaded by the Host may be public on the Platform or visible to numerous parties depending on the purposes. The data subject may at any time delete such images from the Wansport.com databases or request their deletion where the conditions for doing so are met.

Protection of uploaded images: Wansport.com offers a high level of IT protection against unwanted access to the images stored in its databases but (save for mandatory provisions of law to the contrary) accepts no liability in the event that third parties succeed in accessing the images by means that are unforeseeable and such that they could not reasonably be prevented. Furthermore, it is the Data Subject’s responsibility to keep their profile access credentials confidential, since these allow access to the images and other information. Wansport.com accepts no liability in the event of unwanted access to the profile and its content that occurs through the correct credentials.

Prohibition on uploading images of third parties, prohibited or offensive images, or nude images: Users and Hosts are absolutely prohibited from uploading images of other people or from uploading images whose use or possession is prohibited by law or which are offensive, and in all cases the inclusion of nude images is prohibited. Irrespective of whether this constitutes a criminal offence, it is generally prohibited to upload content of a pornographic, sexual, violent, racist, seditious, discriminatory, adult-only, offensive and/or defamatory nature.

In publishing your content, you are required to comply with all applicable rules and laws. The User and the Host are also required to refrain from infringing the rights of third parties. This applies in particular to the personal rights of third parties and to third-party intellectual property rights (e.g. copyright and trademark rights). In particular, they must respect the necessary rights for the images uploaded. The viewing of images by Wansport.com and its employees and collaborators is limited in accordance with privacy legislation and therefore no moderation activity is carried out. Wansport.com’s sole activity consists, by IT means, in storing the images and making them available to the same User or Host who uploaded them. We are entitled at any time and without notice to delete or remove content that is unlawful or that breaches the principles set out above. In the event of a breach of the principles set out above, we reserve the right to issue you a warning, temporarily block your profile, or terminate the usage contract for good cause in accordance with this clause.

Liability of the User or the Host for images. By uploading images, the User or Host assumes all liability in relation to them, releases Wansport.com from all liability towards them and expressly indemnifies Wansport.com against any liability towards third parties. The User or Host is required to compensate Wansport.com for all third-party claims arising from an infringement of their rights by the User or Host in relation to uploaded content. The User or Host is also required to bear the costs of all legal proceedings in which Wansport.com may become involved in relation to the aforementioned claims, including all litigation costs and legal fees to the maximum extent permitted by law, unless their liability for such infringement has been expressly excluded. Should a claim be brought by third parties, the User or Host must promptly and accurately provide Wansport.com with all information available to the User or Host that may be necessary to verify the claim and prepare a defence. This provision is without prejudice to any further claims for damages that Wansport.com may bring against the User or Host.

4. Purposes of the processing

Personal data is processed by the Controller for the purposes described above and therefore in order to:

Manage the platform and provide the service to Users, to authenticate your access to an account, verify your subscription, provide you with information on the available sporting activities, allow you to take part in activities, events, matches, tournaments and rankings and to use all the Platform’s functions including chat, access your preferences and goals, monitor and track your bookings and results so as to allow you to follow your activities, your statistics and your progress.

Manage messaging services within the Platform, since Wansport.com’s services also include communication tools internal to the platform itself, such as for example chat with the Host (for example if the User connects to a Host) or public chat during activities, which allows the User to write messages that are displayed to the other Users of the activity and to the Host. In public chat, the name (entered at registration or subsequently amended) of the User who sent the message will be displayed and will be visible to the Host and to other Users.

Manage purchases and payments, which allows payment operations to be managed both as credits and as debits, for Users’ purchases on the Platform, for purchases of physical products on the Platform, for User and Host subscriptions, and for payments to Hosts. The data necessary for accounting, invoicing and tax management purposes is also handled.

Customer support, to carry out checks, respond to your requests and resolve complaints and service issues, e.g. to contact you following a question you have put to our customer support team.

Fulfilment of obligations connected with the performance of the contractual relationship, to process payment and activation of the subscription, manage orders relating to the purchase of physical products, and manage administrative, accounting, civil-law and tax obligations.

Business and research and development needs, to manage our business needs, including the creation (in anonymous and aggregated form) of statistics on the use of our services, also broken down by age bracket, location and other criteria, to monitor, analyse and improve the use of our products; we use, always in anonymous and/or aggregated form, all data relating to booked activities and to progress in order to improve our Products and to develop and train our automated algorithms; as well as to protect the security or integrity of the products themselves and their performance and functionality. For example, we analyse user behaviour and conduct research on how our products are used and we process the Data, including public feedback, in order to conduct research for the further development of our Products and of our software and algorithms, with a view to offering you and others a better, more intuitive and personalised experience, and to support user growth and engagement with our Products.

General marketing. Save as otherwise and expressly indicated in this Privacy Policy (e.g. in the case of use of Apple’s HealthKit tool), we process the Data to provide you with (personalised) marketing material on online products and services. Host data may be used for the purpose of promoting the Host’s own services.

Marketing and communications by email/push message. Your email address/telephone number provided when registering with Wansport.com will be used to provide you with communications, promotions and information about the Wansport.com service. With your consent, we may send you personalised marketing emails or push messages with information on topics relating to sport and health, as well as on related and unrelated products.

5. Legal basis of the processing

The legal basis of the processing consists of the necessity of performing the contract (Art. 6(1)(b) GDPR), consent given at the registration stage (Art. 6(1)(a) GDPR), the pursuit of the Controller’s legitimate interests relating to the management of its business activity (Art. 6(1)(f) GDPR), the pursuit of the data subject’s legitimate interests in benefiting from the services (Art. 6(1)(f) GDPR) and legal obligation (Art. 6(1)(c) GDPR).

6. Data provided by the data subject and data collected during sporting activities

The provision of data is necessary for the supply of the Controller’s service, and in certain cases in order to comply with legal requirements and to protect the Controller’s legitimate interest. Therefore, failure to provide such personal data, or partial or inaccurate provision thereof, will result in the objective impossibility for the Controller to establish or properly conduct the contractual relationship. Most Personal Data is recorded by us when the data subject spontaneously communicates it to us, for example when contacting us, and above all when registering a Wansport.com account, when placing an order or activating a subscription, when interacting with the Platform, when using chat, when contacting Customer Support (by email, mobile phone or certified email), when uploading photos or entering or amending information or requesting information. Certain data is collected during the activities themselves for the purpose of providing the activity-tracking service. Certain data necessary for the creation of the profile may also be collected through a Facebook or Google account. If you register a Wansport.com account using social login details, we will receive the following information: From Facebook Inc. (1601 South California Avenue, Palo Alto, CA 94304, USA, “Facebook”): first name and surname, email address, gender, date of birth, profile picture. From Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, “Google”): first name and surname, email address, gender, date of birth and profile picture. From Apple Inc. (Infinite Loop 1, Cupertino, California): first name and surname, email address, gender, date of birth, profile picture. For further information on the processing and protection of personal data by Facebook and on the relevant settings, please see Facebook’s “Data Policy” (https://www.facebook.com/about/privacy/update) and “Terms of Service” (https://www.facebook.com/legal/terms). These also set out the current conditions governing the above-mentioned option of logging in or registering via Facebook. For further information on the processing and protection of personal data by Google and on the relevant settings, please see the relevant page (https://policies.google.com/privacy) and Google’s Terms of Service (https://policies.google.com/terms). These also set out the current conditions governing the above-mentioned option of logging in or registering via Google.

7. Access permissions and data sharing with apps and devices

We need such access capabilities and information for the purposes of the technical functionality of our apps and the provision of the services offered through the app and the Platform in general, in particular in order to be able to access the camera or photos, the address book, GPS location and to send push notifications. During the installation procedure and/or before first use, we request permission to access individual functions and information, and we will access such functions only to the extent that the data subject grants consent. It is possible to manually block access rights in the settings according to the respective operating system. How to do so is set out in the instructions of the manufacturer of each device OS. Please note, however, that in the absence of the relevant authorisation, use of the app will be limited or impossible. Before first use of the app, permissions are requested for the purposes described. Wansport.com uses Apple’s HealthKit tool (Apple Inc., 1 Infinite Loop, Cupertino, CA 95014, United States), i.e. the Health App on Apple devices, which provides a central repository for health and fitness data on iPhone and Apple Watch and, with the data subject’s explicit consent, allows apps to communicate with HealthKit in order to access and share such data.

Depending on your settings, data may be transferred from Wansport.com to HealthKit and vice versa.

Data is in all cases processed in the manner and for the purposes described in this information notice. Specifically, data collected by HealthKit will be used by Wansport.com solely to provide health, movement and fitness services connected with the App. Data collected by HealthKit will not, however, be used by Wansport.com for marketing, advertising or other usage-based data-mining purposes, including sharing with third parties. Wansport.com and its statistical service providers may analyse engagement data for research purposes, in order to offer a personalised experience and to encourage engagement in healthy habits. You can choose whether to enable the exchange of data between Wansport.com and HealthKit by accepting when prompted or by selecting your preferences in the Wansport.com settings. You may also choose to enable sharing of some data and not other data. You may at any time prevent Wansport.com from accessing your data by changing your mobile device settings. Functions similar to HealthKit may be implemented for other devices and in particular through the Google Fit function for Android devices.

Wansport.com may have functions that include the use of wearable devices such as smartwatches.

8. Methods of processing

The Data is processed in accordance with the General Data Protection Regulation (Reg. EU 2016/679, hereinafter also GDPR), as well as with further applicable legal provisions, including the Italian Privacy Code (Legislative Decree 96/2003) and Legislative Decree 101/2018. Personal data is used exclusively to the extent necessary to fulfil and perform our services or for the other purposes described in this information notice. The processing of personal data is based on the principles of fairness, lawfulness and transparency. Processing may be carried out by manual, paper-based, electronic and IT means, in ways strictly related to the purposes for which the data is processed and in any event in compliance with the provisions of Article 32 GDPR on security measures, and through the use of appropriate procedures that avoid the risk of loss, unauthorised access, unlawful use and dissemination. The Controller does not carry out processing consisting of automated decision-making that produces legal effects concerning the data subject or similarly significantly affects them. Data is used and processed by computerised and automated means solely for the creation of the training plan. Certain profiling activities may be carried out for the purposes of sending emails and communications. With reference to data processed through the use of cookies, see below.

9. Recipients of the data

The personal data processed by the Controller will not be disseminated, i.e. it will not be made known to unspecified parties, in any possible form. The Controller’s collaborators may have access to the data. In particular, on the basis of their roles and job duties, certain collaborators of the Controller have been authorised to process personal data within the limits of their competence and in accordance with the instructions given to them by the Controller. Should the User send a message in the public chat, the message and the User’s name will be visible to the Host and to all other Users of the activity. Should the User send a message in private chat, the message and the User’s name will be visible exclusively to the other recipient User. Should the User send a message in group chat, the message and the User’s name will be visible to all other Users of the group.

The data may also be communicated, within strictly necessary limits, to external parties who collaborate with the Controller, who will assume, depending on the case, the role of data processors or independent controllers; such parties include: audit firms, law firms, providers of payment or video communication services, suppliers for the sale of physical products, the server provider, the database service provider, providers of email and newsletter services, providers of call centre, customer success and CRM services, banks and credit institutions, as well as all parties entitled to access the data by virtue of statutory provisions, regulations or EU legislation. We will share the Data with third parties where necessary for the purposes of the contract, or following a request from a national authority, or following a court ruling, or where required by law, or where necessary to carry out investigations and defend ourselves against third-party claims or accusations, or to exercise and protect the rights and safety of Wansport.com, our members and our staff; or where you have (explicitly) given your consent.

10. Sharing of data with the Host and the Host’s role

Only where the User decides to connect their profile with the Host will the Host be able to access the data necessary to carry out its activity (the Host will not in any event be able to access your images, with the exception of the profile picture) and will act as an independent data controller. The Host may interact with you through the platform and modify the services offered to you and/or create personalised offers for you. Wansport.com accepts no liability as regards the validity and correctness of the information and changes made by the Host. In relation to the processing of User data to which the Host has access, the Host is required to manage it in accordance with this document and with further agreements with Wansport.com, as well as in compliance with the GDPR and other privacy legislation. The Host is solely responsible for the management of the data to which it has access; Wansport.com has entered into an agreement with the Host under which the Host undertakes to process the data in a compliant manner, and Wansport.com may not in any event be held liable for any unlawful processing by the Host. Only with the User’s specific and express consent may the connected Host access the images uploaded by the User, in order to be able to assess the User’s needs in light of the procedures made available to them.

11. Transfer of data

Data may be transferred outside the European Union, in particular to the USA. Such transfer will in any event take place where the conditions set out by law are met or on the basis of an adequacy decision adopted by the European Commission.

12. Data retention

The Data Controller retains and processes personal data for the time necessary to fulfil the purposes indicated and for as long as a contractual relationship and/or legitimate interest subsists. Subsequently, personal data will be retained for the period established by applicable civil-law and tax provisions.

We store the data subject’s data for the time required for the fulfilment of the intended purpose and/or until the data subject deletes their account or until the retention periods established by law make its storage necessary. Finally, in accordance with legislative provisions, the data is deleted or its processing restricted. We are required to retain your data for the entire period during which you have an account with us. If a data subject resident in the EU ceases using our services without requesting deletion of their information, we will retain the data for 25 months after the last interaction with any point of contact. If the data subject decides to delete their account, all data concerning them held by Wansport.com will be removed, with the exception of Data necessary for the fulfilment of contractual obligations or for compliance with retention obligations provided for by law, which will not be deleted but minimised to the extent necessary, and Data transferred to Hosts relating to sales made by them. A deletion request does not affect Data where its storage is required by law or for other specific purposes.

13. Information notice concerning the sending of newsletters and commercial communications

For the purposes of the operation and use of the platform, the Controller will use the data provided by registered users to send communications relating to the products and services offered, sports news and other informational communications, newsletters, and promotional communications including of a commercial nature (relating to services similar to those to which the data subject has subscribed), by automated means of contact by email or through push notifications.

In relation to such processing, the provisions of this information notice apply, with the addition of the following clarifications:

By registering with Wansport.com and providing their contact details, the data subject gives their consent to the sending of such communications. The processing referred to in this paragraph does not require the data subject’s explicit consent, since the sending of these communications is necessary for the purpose of providing the service or is authorised pursuant to the fourth paragraph of Article 130 of the Italian Privacy Code.
Where the data subject consents, other commercial communications not falling within those indicated above may also be sent.
The data subject retains the possibility of objecting to such processing by using the dedicated page on the platform to choose which notifications to receive, or by contacting the Controller at the email address indicated above. The Data Subject is, however, informed that refusing to receive such communications may impair the experience of using the Services.
The data provided will be used with IT and electronic tools for the sole purpose of providing the requested service and, for that reason, will be retained exclusively for the period during which the service is active, unless it is necessary for the other purposes indicated above.
Solely for the purpose of sending communications, the Controller uses profiling mechanisms, making distinctions based on the type of customer, sectors of interest and relevant factors. The consequence of such processing consists solely in the sending of specific communications.
For the purposes of sending such communications, contact data and other useful information will be transmitted to providers of the newsletter service.

14. Information notice concerning the use of cookies and other tracking tools

Our services use (for technical reasons, to improve the services, for marketing purposes and to track the user experience) various tracking tools including Google Analytics, Google Firebase, Facebook Analytics, Facebook Pixel, Adjust, Sentry, Hotjar, etc.

Cookies. The purpose of this paragraph is to inform users of our site about how their personal data is managed, by providing information relating to data processing by means of cookies.

Our site and our app automatically collect certain data during users’ visits. This is data that is used in order to verify the correct functioning of the services.

The data collected with cookies includes: IP (Internet Protocol) address; type of browser used to connect to the site; date and time of the visit to the site; referring web page; number of clicks.

This data is managed through cookies. Cookies are small text files that the sites visited by users send to their terminals, where they are stored and then re-transmitted to those same sites on the next visit. So-called “third-party” cookies, by contrast, are set by a website other than the one the data subject is visiting.

Cookies allow our site to recognise the device and are intended to facilitate efficient navigation between pages.

All cookies other than technical cookies are installed only following the express consent of the data subject. The first time you visit the site you accept such installation by clicking on the relevant button on the short information banner on the landing page.

Our site uses technical cookies: these are the cookies necessary for managing login functions, for managing gameplay functions and generally for the operation of the site. The use of these cookies does not require the data subject’s consent to be collected: anyone may disable them through their browser settings.

Below are links to the help desks of the main browsers where information can be found on how to disable or delete cookies:

Internet Explorer: https://support.microsoft.com/it-it/help/17442/windows-internet-explorer-delete-manage-cookies
Google Chrome: https://support.google.com/chrome/answer/95647?hl=it-IT
Mozilla Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
Safari: https://support.apple.com/kb/PH17191?locale=it_IT&viewlocale=it_IT

Clearly, blocking cookies will directly affect the data subject’s browsing experience on our website and may prevent the site from functioning, participation in games and the use of the services.

Our site also uses third-party cookies, i.e. cookies set by operators of websites or servers other than the Controller.

In particular, our site may embed social buttons on the Home page and on the pages dedicated to the site’s news, in order to share and comment on our news on your profiles.

When the data subject clicks on the button accepting the use of cookies, they are installed. The way in which the data collected by these cookies is processed is governed by the privacy policies of the individual social networks, which are:

Facebook (cookies): https://www.facebook.com/help/cookies/

Facebook (privacy): https://www.facebook.com/privacy/explanation

Google: http://www.google.com/intl/it/policies/privacy/

AdJust: https://www.adjust.com/terms/privacy-policy/

Our site includes components transmitted by Google Analytics and Google Firebase (the analytics services provided by Google). These cookies are used to analyse information on the data subject’s usage behaviour on our site (pages visited, time spent on the site, etc.).

It is possible to prevent the use of such cookies in the browser by installing a specific add-on available at the following link: https://tools.google.com/dlpage/gaoptout.

At this link https://support.google.com/analytics/answer/6004245?hl=it you will find further information regarding the use and management of the data transmitted by Google Analytics.

The site also uses Google AdSense cookies, which are necessary for the management of advertisements. For further information you may visit the following link: https://support.google.com/adsense/answer/1348695?hl=it.

The data collected through social platforms and other cookies may be shared with services located outside the European Union area.

Tracking pixels: with the aid of markers on our pages, we record so-called tracking pixels — e.g. for each load of our page, they check how frequently it is called up and clicked — always without any access or connection to the data subject’s computer. We use the “tracking pixel” of Facebook Inc. (Menlo Park, California) to monitor users’ behaviour after they have clicked on an advertisement on Facebook and have been redirected to the provider’s website. This makes it possible to measure the effectiveness of advertisements on Facebook for statistical and market research purposes. The data collected in this way is anonymous, i.e. the personal information of individual users is not displayed. However, in light of the situation that has arisen, it is important to clarify that the data is stored and processed by Facebook, which may link the information to the data subject’s Facebook profile and use it for its own promotional purposes, in accordance with Facebook’s Data Policy, available at https://www.facebook.com/about/privacy/. The data subject may allow Facebook and its Trainers to display advertisements even while they are not connected to the social network. For this purpose, a cookie may be stored on the data subject’s computer.

You may object to the collection of your data by the Facebook pixel or to its use for the purpose of displaying Facebook advertisements, at the following address: https://www.facebook.com/settings?tab=ads.

Being certified for Privacy Shield purposes, Facebook guarantees compliance with European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active). The legal basis for such processing is set out in Art. 6(1)(b) and (f) of the GDPR (i.e. the General Data Protection Regulation).

Email open tracking: Please note that we assess the data subject’s behaviour when reading emails with the aid of so-called web beacons or tracking pixels. With this integrated information, we can create a user profile in order to personalise marketing emails/push messages. We collect data when you “click” on our emails, or on any links, and we combine such data with your actions in the products. You may withdraw your consent to marketing emails and push messages at any time by clicking on the link at the end of the email or by changing your device settings relating to push messages. We store tracking information for as long as you are subscribed to our marketing emails.

15. Information notice on the use of IT systems based on artificial intelligence (Regulation (EU) 2024/1689)

In providing the services supplied through the “Wansport” App, owned by Enterprise Digital Solutions S.r.l., the Controller makes use of artificial intelligence (“AI”) systems developed and supplied by carefully selected third parties, in order to support the performance of operational, administrative, management, commercial and user-support processes.

AI systems may be used to:

support user registration and the creation or updating of the relevant profiles;
analyse the information entered by users and the data relating to the use of the App;
optimise the management of sports facility bookings and their availability;
produce reports, statistics, predictive analyses and management decision-support tools;
support the administrative and accounting activities carried out through the App;
improve the quality, security and performance of the services offered;
personalise content, suggestions, communications and commercial offers;
prevent anomalous or fraudulent use, or use contrary to the service’s terms of use.

AI systems may process personal data, identification data, booking-related data, App usage data, professional data of economic operators, administrative and accounting information entered by users, as well as any other information processed within the scope of the services requested.

The data will be processed exclusively within the limits necessary for the pursuit of the purposes indicated in this Information Notice and in compliance with the principles of lawfulness, fairness, transparency, minimisation and proportionality laid down by the GDPR.

The user is informed that certain functionalities of the App may involve direct interaction with artificial intelligence systems, or the generation, processing or formulation of content, suggestions, analyses or recommendations by means of such systems.

In the cases provided for by applicable legislation, the Controller will provide users with clear and comprehensible information on the use of artificial intelligence and the nature of the content or outputs generated.

For specific functionalities of the App, AI systems may contribute to the adoption of automated or semi-automated decisions concerning, by way of example, the management of bookings, the assignment of operational priorities, the formulation of management suggestions, the detection of anomalies, fraud prevention or the provision of personalised services.

Where a decision is based solely on automated processing and produces legal effects concerning the data subject or similarly significantly affects them, the processing will be carried out in compliance with Article 22 of Regulation (EU) 2016/679 (GDPR) and further applicable provisions. In such cases the data subject will have the right to obtain human intervention, to express their point of view, to request a review of the decision and to contest its outcome.

AI systems may be used to carry out profiling activities based on preferences, interests, ways of using the App, booking history and interactions with the services offered, in order to improve the user experience and personalise commercial communications, promotional offers and marketing initiatives.

Where required by applicable legislation, such processing will be carried out subject to the data subject’s consent, freely given and revocable at any time.

For the provision of artificial-intelligence-based functionalities, the Controller may make use of qualified third-party suppliers acting as data processors or independent controllers, according to their respective roles and the arrangements indicated in this Information Notice.

Where the processing involves transfers of personal data to third countries, such transfers will be carried out in compliance with Articles 44 et seq. of the GDPR and with the safeguards provided for by applicable European legislation.

The Controller adopts technical, organisational and procedural measures aimed at ensuring that the use of artificial intelligence systems takes place in compliance with Regulation (EU) 2024/1689 (AI Act), including the transparency, human oversight, risk management and monitoring measures required in relation to the specific functionalities implemented.

16. Rights of the Data Subject

The Data Subject, where the limitations provided for by law do not apply, has the following rights:

The right to obtain from the Data Controller confirmation as to whether or not Personal Data concerning them is being processed and, in that case, the right to obtain access to the data and to the further information listed in Article 15 GDPR;
The right to obtain from the Data Controller the rectification of inaccurate Personal Data concerning them without undue delay; taking into account the purposes of the processing, the Data Subject also has the right to have incomplete personal data completed, including by providing a supplementary statement;
The right to obtain from the Data Controller, without undue delay, the erasure of Personal Data concerning them, where one of the grounds set out in Article 17 GDPR applies;
The right to obtain from the Data Controller restriction of processing where one of the situations listed in Article 18 GDPR applies; and to object to the processing of personal data, where possible;
The right to receive the Personal Data concerning them; the right to transmit that data to another data controller without hindrance from the Controller, where the provisions of Article 20 GDPR apply.

Every Data Subject may exercise their rights by sending a request by email to the Data Controller, at the email address indicated in this information notice.

The Data Subject also has the right to lodge a complaint should they consider that the processing of Personal Data does not comply with the law; such a complaint may be lodged by registered letter with return receipt addressed to the Garante per la protezione dei dati personali (Italian Data Protection Authority), Piazza Venezia 11, 00187 Rome, or by certified email addressed to protocollo@pec.gpdp.it (or through the contact details indicated on the Authority’s website).

17. Specific information notice for Hosts

This information notice applies in full to Hosts, save as specified below.

The Host data processed includes, in particular, first name and surname, company name, tax code, VAT number, address of the place where the sporting activity is carried out, billing address, payment data, any professional association of membership and registration number, email for invoicing, telephone number, images and videos uploaded, identity documents and any certifications communicated.

The Host’s profile may be made public on the Platform, in which case the information entered is therefore public and accessible to all users of the Platform. The public information includes: first name, surname, area, reference club, contact details, media, images, videos, any further information added by the Host itself for promotional purposes, characteristics and details of the services offered, and everything necessary for the use of the Platform’s services and functionalities.

The Trainer’s data is processed (in addition to for the purposes and legal bases indicated above) principally for the performance of the contractual relationship in place between the Controller and the Host described in the documents entitled “General Conditions of Use of the Service for the Host” and “Confidential Commercial Conditions for the Host”.

For the purposes of promoting its own profile and services, the Host may publish and show Users images of the results achieved by its own clients. The Host will use only images of its own clients, undertaking towards Wansport.com to obtain explicit written authorisations from them, in ways compliant with privacy legislation and subject to the modifications to the image necessary to render the subjects unrecognisable. The Host may not in any event use images uploaded by Users on the Wansport.com Platform, but only those transmitted directly by clients for this purpose by means external to the Platform.

Where express consent is given by the Host, commercial communications and newsletters may also be sent for services not similar to those for which the Host provided its data.

18. Amendments to the privacy policy

The Controller reserves the right to make changes to this information notice at any time, giving notice thereof to data subjects by publication within the platform and in any further ways required by law. A data subject who continues to use Wansport.com after publication of the changes accepts those changes without reservation. We will send you a notification when we make substantial changes of which you need to be aware.

Privacy Policy of Wansport